Terms and conditions package

Information on the Package Travel Act

The combined travel services offered to you constitute a travel package within the meaning of Directive (EU) 2015/2302. Therefore, you are covered by all EU rights that apply to package holidays. Ölands cykeluthyrning will be fully responsible for the correct fulfilment of the package tour as a whole. In addition, Öland Bike Rental has, by law, the protection to refund your payments and, when transport is included in the package tour, ensure your repatriation if it or they become insolvent. 
More information on key rights under Directive (EU) 2015/2302

Conditions for bicycle packages at Ölands Cykeluthyrning (hereinafter referred to as ÖC).

  • The person booking the package must be at least 18 years old to
  • Accompanying children under the age of 15 must wear a bicycle helmet. 
  • Contracted time that is not used will not be reimbursed.
  • If you want to cancel, you must give at least 2 days' notice. For example, if your booking starts on a Thursday, you must cancel by Tuesday. You will receive a refund of 90 % of the amount paid. If you cancel later than 2 days before your arrival date, you will not receive a refund.
  • Full insurance is included with a deductible of 1,000 kr. 
  • You must report any damage to your bike to ÖC.
  • In case of late return of the bike, you will be reimbursed 4 times the cost of the extended time.
  • All rental activities are at your own risk. ÖC assumes no responsibility for personal injury or damage to clothing that may occur during the rental period.
  • Be prepared to show identification when collecting the bike/product. It is sufficient that one person in the party over 18 years of age can provide identification.
  • Otherwise, the Distance Selling Act applies. 
  • In accordance with the Data Protection Act, you must authorise ÖC to register your data. You have the right to have your data deleted.
  • ÖC follows the recommendations of the General Complaints Board in the event of a dispute.
  • You authorise ÖC to send you booking confirmation emails and follow-up emails. We will not send you newsletters or other emails after your visit with us.
  • By accepting these purchase conditions, a binding contract is created when the payment is made.

Info:

Phone: +4670-6676280

Mail: info@olandscykeluthyrning.se

Organisation number 559357-5334 (Ölands Cykeluthyrning AB)