Conditions - bike and tent package

  • The person booking the package must be at least 18 years old. Be prepared to show identification when collecting the bike/product. It is sufficient for one person in the party over 18 years of age to show identification.
  • Accompanying children under the age of 15 must wear a bicycle helmet. 
  • Contracted time that is not used will not be reimbursed.
  • If you wish to cancel, you must notify us at least 48 hours in advance. For example, if your booking starts on a Thursday, you must cancel by Tuesday. You will receive a refund of 90 % of the amount paid. If you cancel later than 48 hours before the arrival date, you will not receive a refund.
  • Full insurance of bicycles and tents is included for normal use, but no insurance for other equipment or damage to clothing or persons. Otherwise, all activities are at your own risk
  • You must report any damage to bicycles, tents and other equipment to ÖC.
  • When returning the tent, it must be well cleaned inside and out
  • In case of late return of equipment, you will reimburse ÖC with half the package price per day of delay. Return after the agreed time is normally also counted as a day of delay
  • Otherwise, the Distance Selling Act applies. 
  • In accordance with the Data Protection Act, you must authorise ÖC to register your data. You have the right to have your data deleted.
  • ÖC follows the recommendations of the General Complaints Board in the event of a dispute.
  • You authorise ÖC to send you booking confirmation emails and follow-up emails. We will not send you newsletters or other emails after your visit with us.
  • By accepting these purchase conditions, a binding contract is created when the payment is made.